Find answers to the questions that may arise in the process of purchase, post-purchase and care of the garment.
You may wash by hand, cold water with mild soap and hang or lay flat to dry. To best care for your swimwear, always rinse with fresh water after each use, especially after use in chlorine and seawater.
All prices are listed as United States Dollars ($USD).
We work our hardest to create the highest quality and well-designed products. If you are not satisfied with your product, please return any unworn merchandise within 14 days of receipt for a refund (less a 10% restocking fee if deemed applicable). Any sale merchandise is FINAL and can only be EXCHANGED unless situation permits otherwise. Clearance items are FINAL. We do require that you return any merchandise unworn with your receipt (order confirmation emailed to you) or reference to your order.
Returned packages should be returned preferably through a prepaid, traceable method such as USPS, FedEx, UPS or DHL to ensure delivery and a refund or exchange.
*UNDERWEAR ITEMS ARE NOT ELIGIBLE FOR RETURNS OR EXCHANGES*
BORNEO is not responsible for unreceived returns. Any international orders must cover all costs of additional shipping charges as well as any taxes and/or duties to cover the order.
BORNEO, does reserve the right to refuse any return or exchange that does not meet the above requirements, but we do our best to keep you happy!
Further, BORNEO reserves the right to refuse service due to fraudulent activity or problematic customers.
BORNEO swimsuit and underwear sizes are ‘True-to-Fit’ and follow the approximate waist measurements listed below for the briefs, underwear and shorts.
XS
S
M
L
28in - 29in
30in - 31in
32in - 33in
34in - 35in
40 - 42
44 - 46
48 - 50
52 - 54
